Reviews

RIVERS EDGE SERVICES LTD


250-562-5999
3981 - 18th Avenue
Prince George, BC V2N 1B2
53.907173 -122.794169
http://riversedge.mechanicnet.com/
4.80/5.00 average rating
45 reviews
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MNG Customer Reviews (45)


 4     NAPA Customer Satisfaction Index 09/22/2016
Review by Perley Holmes: I was explained in knowledgeable detail the problem with my vehicle. I took my daughter's car there next and again felt confident in the advice and service.
Shop Comment
Thank you Pearly! Your daughters vehicle proved to be a tricky diagnostics with a few issues. Our techs were able to confidently diagnose and repair and keep your daughter safe on the road!

 4     NAPA Customer Satisfaction Index 08/25/2016
Review by Morleen Gauthier: They are always friendly, quick to serve, do excellent work. Have been going there for years never had a problem they couldn't fix
Shop Comment
Thank You Morleen! We enjoy working on your vehicle! Our technicians are constantly educating themselves year round in order to perform every service and repair that comes into the shop!

 4     NAPA Customer Satisfaction Index 10/29/2015
Review by Bill Hellyer: Have now had service at Rivers Edge on both of my vehicles much to my satisfaction. I will bring my future vehicle service needs to Rivers Edge.
Shop Comment
-1

 4     Tiffany 11/07/2013

 3     Bilie 02/27/2014
I think that the work done by rivers edge was satisfactory; however they assured me that they would match a previous quote by another mechanic and did, but then charged me an extra $130 for a diagnostic fee on top of everything so in the end it ended up costing me a hundred thirty dollars more than having taken it to the previous place, which I would have done had I known that. Very disappointing. Even when I complained they wouldn't do anything about it. I won't be going back for this reason alone. In fact, everything that they quoted me on came in at a higher price than the previous mechanics' quotes, which wouldn't be so bad if they weren't deceitful about it.
Shop Comment
On the initial appoinment that was booked from a family member , they were aware of the inspection price in addition to the quoted work that was authorized to be done.

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